.. Training Navigator - Professions - IT Service Manager

Training for a IT Service Manager

A person responsible for the delivery of information technology services to the business.

MSP™ (Managing Successful Programmes™) was developed by expert programme managers to be flexible and adaptable for any type and size of programme.

Foundation - closed-book; forty minutes for fifty multiple-choice questions; 60% to pass.
Practitioner - closed book; objective examination with nine questions in two hours; 50% to pass.
Advanced Practitioner - open book; scenario-based essay examination, up to three questions to be answered in two hours; 50% to pass.

PRINCE2® (PRojects IN Controlled Environments) was developed by the UK government to manage its projects.

PRINCE2 is the most successful project management method in the world – it has become a de facto standard in both the private and public sectors.

PRINCE2 provides common processes, management products roles and language for use throughout all an organisation's projects.

Foundation - a one hour multiple-choice closed-book examination with 75 questions (5 of which are trial questions: 35 to pass)
Practitioner - a two and half hour multiple-choice open-book (PRINCE2 Manual only) examination with a total of
108 marks available (59 marks, 55% to pass).
Re registration - a one hour multiple-choice open-book (PRINCE2 Manual only) examination with a total of 36 marks available (20 marks, 55% to pass)